How To Fix /SHCM/EMPLOYEE_ODATA015 - Person &1 and Work Agreement &2 do not match.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_ODATA -

• Message number: 015

• Message text: Person &1 and Work Agreement &2 do not match.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_ODATA015 - Person &1 and Work Agreement &2 do not match. ?

  The SAP error message /SHCM/EMPLOYEE_ODATA015 indicates that there is a mismatch between the person and the work agreement in the system. This typically occurs in the context of employee data management, particularly when working with OData services in SAP SuccessFactors or SAP HCM (Human Capital Management).
  Cause:
  
  
  Data Mismatch: The person ID and work agreement ID being referenced do not correspond to each other in the database. This could happen if:
  
  The work agreement has been deleted or is inactive.
  The person ID does not have an associated work agreement.
  There is a data entry error where the wrong IDs are being used.
  
  
  
  Integration Issues: If data is being pulled from different systems (e.g., SuccessFactors and SAP HCM), there may be synchronization issues leading to mismatched records.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the specific work agreement for the person.
  
  
  Solution:
  
  
  Verify Data: Check the database or the relevant tables to ensure that the person ID and work agreement ID are correctly linked. You can do this by:
  
  Using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's work agreement.
  Ensuring that the work agreement is active and correctly assigned to the employee.
  
  
  
  Correct IDs: If there is a data entry error, correct the IDs being used in the OData request or in the application.
  
  
  Check Integration: If the data is coming from an integrated system, ensure that the data synchronization is functioning correctly. You may need to run data synchronization jobs or check for errors in the integration logs.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to access the employee and work agreement data. This may involve checking user roles and authorizations in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific OData service you are using for any additional troubleshooting steps or known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  OData Services: Familiarize yourself with the specific OData service being used, as there may be specific requirements or configurations needed.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.