How To Fix /SHCM/EMPLOYEE_INT071 - External number range is active but External key mapping is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 071

• Message text: External number range is active but External key mapping is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT071 - External number range is active but External key mapping is missing ?

  The SAP error message /SHCM/EMPLOYEE_INT071 indicates that there is an issue with the external number range configuration in the SAP system. Specifically, it suggests that while an external number range is active, there is no corresponding external key mapping available for the operation you are trying to perform. This can occur in various contexts, such as when dealing with employee records or other entities that utilize external numbering.
  Cause:
  
  External Number Range Configuration: The external number range is activated in the system, but the necessary mapping between the external number and the internal number is not set up.
  Missing Mapping Entries: There may be missing entries in the mapping table that links the external keys to the internal keys.
  Incorrect Configuration: The configuration settings for the external number range may not be correctly defined, leading to inconsistencies.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check External Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object that corresponds to the external number range you are using.
  Ensure that the number range is correctly defined and active.
  
  
  
  Verify External Key Mapping:
  
  Use transaction code SM30 to access the table/view for external key mapping (usually /SHCM/EXTERNAL_KEY_MAPPING or similar).
  Check if there are entries for the external keys you are trying to use. If not, you will need to create the necessary mappings.
  
  
  
  Create Missing Mappings:
  
  If you find that mappings are missing, you can create them manually. Ensure that you have the correct external keys and their corresponding internal keys.
  Save the changes and ensure that the mappings are correctly linked.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, try to perform the operation again that triggered the error message. If the mappings are correctly set up, the error should no longer occur.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific configurations or mappings, refer to the SAP documentation or consult with your SAP Basis or functional team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO for number ranges, SM30 for table maintenance, and any specific transaction codes related to employee management in your SAP system.
  SAP Notes: Check for any SAP Notes related to this error message or the specific module you are working with. SAP Notes often provide additional insights or patches that may resolve known issues.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify number range configurations and mappings.
  
  By following these steps, you should be able to resolve the error message and ensure that the external number range is functioning correctly in your SAP system.