How To Fix /SHCM/EMPLOYEE_INT017 - Email address is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 017

• Message text: Email address is initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT017 - Email address is initial ?

  The SAP error message /SHCM/EMPLOYEE_INT017 Email address is initial typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data integration or employee master data maintenance. This error indicates that the email address field for an employee record is empty (initial), which is often a required field for various processes, such as notifications, workflows, or integration with other systems.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the email address field in the employee's master data is not filled in.
  Data Migration Issues: If data is being migrated from another system, the email addresses may not have been transferred correctly.
  User Input Error: During data entry, the user may have overlooked entering the email address.
  
  Solution:
  
  
  Update Employee Master Data:
  
  Navigate to the employee's master data record in SAP.
  Go to the relevant infotype (usually Infotype 0105 for communication) and enter a valid email address in the email field.
  Save the changes.
  
  
  
  Validation: Ensure that the email address format is correct (e.g., it should contain "@" and a domain).
  
  
  Check Configuration: If the email address is a mandatory field in your organization’s configuration, ensure that this requirement is communicated to users who maintain employee data.
  
  
  Data Migration Review: If this error arises during a data migration process, review the migration data to ensure that email addresses are included and correctly formatted.
  
  
  User Training: Provide training to users responsible for entering or maintaining employee data to ensure they understand the importance of filling in the email address field.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HCM that pertain to employee communication data (e.g., Infotype 0105).
  Authorization: Ensure that users have the necessary authorizations to update employee master data.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions related to this error message.
  Integration Points: If the email address is used for integration with other systems (e.g., email notifications, external HR systems), ensure that the integration points are correctly configured.
  
  By addressing the missing email address in the employee's master data, you should be able to resolve the error message /SHCM/EMPLOYEE_INT017.