How To Fix /SHCM/EMPLOYEE_BL214 - Role not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_BL -

• Message number: 214

• Message text: Role not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL214 - Role not supported ?

  The SAP error message /SHCM/EMPLOYEE_BL214 Role not supported typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee roles and authorizations. This error indicates that the role you are trying to access or perform an action with is not supported or is not assigned to the user.
  Causes:
  
  Role Not Assigned: The user does not have the necessary role assigned in the system to perform the action.
  Authorization Issues: The user may have the role assigned, but lacks the specific authorizations required to execute the transaction or access the data.
  Configuration Issues: There may be a configuration issue in the system where the role is not properly defined or activated.
  Incorrect Role Usage: The role being used may not be appropriate for the transaction or action being attempted.
  
  Solutions:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and check the roles assigned to the user.
  Ensure that the user has the correct roles that include the necessary authorizations for the action being performed.
  
  
  
  Review Authorizations:
  
  Use transaction SU53 to analyze the authorization check after the error occurs. This will show you which authorization object failed.
  If necessary, work with your security team to adjust the authorizations.
  
  
  
  Role Configuration:
  
  If you have access, check the configuration of the role in transaction PFCG (Role Maintenance) to ensure it is set up correctly.
  Make sure that the role is active and that all necessary authorizations are included.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific role or transaction to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 for user maintenance, PFCG for role maintenance, and SU53 for authorization checks.
  SAP Notes: Search for SAP Notes related to /SHCM/EMPLOYEE_BL214 for any specific patches or updates that may address this issue.
  User Training: Ensure that users are trained on the roles and authorizations they need to perform their tasks effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.