How To Fix /SHCM/EMPLOYEE_BL068 - HCM001 Identification Category is missing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_BL -

  • Message number: 068

  • Message text: HCM001 Identification Category is missing.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL068 - HCM001 Identification Category is missing. ?

    The SAP error message /SHCM/EMPLOYEE_BL068 HCM001 Identification Category is missing typically occurs in the context of Human Capital Management (HCM) when there is an issue with employee identification data. This error indicates that the system expects an identification category for an employee record, but it is missing.

    Cause:

    1. Missing Data: The identification category, which is essential for categorizing employee identification types (like social security number, tax ID, etc.), is not filled in the employee master data.
    2. Configuration Issues: There may be configuration issues in the system that prevent the identification category from being properly assigned or recognized.
    3. Data Migration Issues: If data was migrated from another system, it’s possible that the identification category was not included or was incorrectly mapped.

    Solution:

    1. Check Employee Master Data:

      • Go to the employee master data transaction (e.g., PA30).
      • Enter the employee number and check the "Identifications" infotype (IT 0020).
      • Ensure that the identification category is filled in correctly.
    2. Maintain Identification Category:

      • If the identification category is missing, you can add it by selecting the appropriate category from the dropdown list and entering the required identification number.
    3. Review Configuration:

      • If the issue persists, check the configuration settings in the HCM module related to employee identifications. This can be done in the SPRO transaction under:
        • Personnel Management > Personnel Administration > Customizing Procedures > Infotypes > Define Identification Categories.
      • Ensure that the identification categories are correctly defined and active.
    4. Data Migration Review:

      • If the error occurred after a data migration, review the migration process to ensure that all necessary fields, including identification categories, were included and correctly mapped.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.

    Related Information:

    • Infotype 0020 (Identifications): This infotype is used to store various identification numbers for employees. It is crucial for compliance with legal and organizational requirements.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit employee master data.

    By following these steps, you should be able to identify and resolve the issue related to the missing identification category in SAP HCM.

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