How To Fix /SHCM/EE_BP_S4_BL_RO007 - Business partner synchronization is currently locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EE_BP_S4_BL_RO -

• Message number: 007

• Message text: Business partner synchronization is currently locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EE_BP_S4_BL_RO007 - Business partner synchronization is currently locked ?

  The SAP error message /SHCM/EE_BP_S4_BL_RO007 indicates that the business partner synchronization process is currently locked. This typically occurs in scenarios where multiple processes are trying to access or modify the same business partner data simultaneously, leading to a lock situation to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another process or user is currently accessing or modifying the business partner data, causing a lock.
  Long-Running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Configuration: Certain configurations or settings in the system may lead to locking issues.
  Background Jobs: Scheduled background jobs that are processing business partner data may also cause locks.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify Locking Process: Use transaction code SM12 to check for active locks. You can identify the user or process that is holding the lock and take appropriate action.
  Release Locks: If you identify a lock that is no longer needed, you can manually release it using transaction SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the process holding the lock is still active.
  Check Background Jobs: Use transaction SM37 to check for any background jobs that might be running and causing the lock. If necessary, you can stop or adjust these jobs.
  Review Configuration: Check the configuration settings related to business partner synchronization to ensure they are set up correctly and not causing unnecessary locks.
  Consult Documentation: Review SAP notes and documentation related to business partner synchronization for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any related error messages or warnings that could provide more context about the locking issue.
  Performance Monitoring: Monitor system performance to identify any bottlenecks or long-running processes that may contribute to locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.