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How To Fix SH025 - Use the date format in the user master


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SH - SAPhelp messages

  • Message number: 025

  • Message text: Use the date format in the user master

  • Show details Hide details
  • What causes this issue?

    The date format does not correspond to that in your user master.

    System Response

    The system only accepts the format specified in the user master.

    How to fix this error?

    Enter the date in the format specified in your user defaults. (<LS>
    (System -> User profile -> User defaults -> Tab "Fixed Values"</>).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SH025 - Use the date format in the user master ?

    The SAP error message SH025 ("Use the date format in the user master") typically occurs when there is a mismatch between the date format expected by the system and the date format being used in the input. This can happen in various transactions or reports where date input is required.

    Cause:

    1. User Profile Settings: The date format defined in the user master record does not match the format being used in the transaction. Each user can have a specific date format set in their profile.
    2. System Settings: The system may have a default date format that is different from what the user is trying to input.
    3. Regional Settings: The regional settings of the SAP system may not align with the user's expectations or input.

    Solution:

    1. Check User Master Record:

      • Go to transaction SU01 (User Maintenance).
      • Enter your user ID and click on "Display".
      • Navigate to the "Defaults" tab and check the "Date Format" field. Ensure it is set to the desired format (e.g., DD/MM/YYYY, MM/DD/YYYY, etc.).
    2. Adjust Input Format:

      • When entering dates in transactions, ensure that you are using the date format specified in your user master record. For example, if your format is DD/MM/YYYY, make sure to enter dates accordingly.
    3. System Settings:

      • If you have the necessary authorizations, you can check the system-wide date format settings in transaction SPRO (Customizing) under "General Settings" > "Set Countries" > "Define Date Formats".
    4. Regional Settings:

      • Ensure that the regional settings of your SAP GUI or the system are set correctly. This can sometimes affect how dates are interpreted.
    5. Consult Documentation:

      • If the issue persists, consult SAP documentation or your system administrator for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to date formats.
    • User Training: Ensure that users are trained on the correct date formats to use in the system.
    • Testing: After making changes, test the input in the relevant transactions to confirm that the error has been resolved.

    By following these steps, you should be able to resolve the SH025 error and ensure that date inputs are correctly formatted according to your user settings.

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