How To Fix SGT_MAIN015 - Segmentation status is set; seg. structure and strategy cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_MAIN - Message Class for Article Master Data

• Message number: 015

• Message text: Segmentation status is set; seg. structure and strategy cannot be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_MAIN015 - Segmentation status is set; seg. structure and strategy cannot be changed ?

  The SAP error message SGT_MAIN015 indicates that the segmentation status is set, which means that the segmentation structure and strategy cannot be changed at this point. This typically occurs in the context of SAP's segmentation functionality, which is often used in areas like sales and distribution (SD) or customer relationship management (CRM).
  Cause:
  The error arises when you attempt to modify the segmentation structure or strategy while the segmentation status is already set. This can happen in scenarios such as:
  
  You are trying to change the segmentation settings after they have been activated.
  The segmentation is locked due to ongoing processes or transactions that depend on the current segmentation settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Segmentation Status: Verify the current segmentation status in the relevant transaction or configuration settings. You can do this by navigating to the segmentation settings in the SAP GUI.
  
  
  Deactivate Segmentation: If possible, deactivate the segmentation status. This may involve:
  
  Navigating to the segmentation settings and looking for an option to deactivate or reset the segmentation.
  Ensuring that no active processes are using the current segmentation structure.
  
  
  
  Review Dependencies: Check if there are any dependent objects or processes that are preventing the change. This could include:
  
  Open sales orders, quotations, or other documents that rely on the current segmentation.
  Active campaigns or marketing activities that are using the segmentation.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of SAP and the module you are working with.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a method used to categorize customers or products based on specific criteria, allowing for targeted marketing and sales strategies.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate segmentation settings, such as CRMD_ORDER for CRM or VA01 for sales orders.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to segmentation settings, as restrictions may prevent you from performing certain actions.
  
  By following these steps, you should be able to address the SGT_MAIN015 error and make the necessary changes to your segmentation settings.