How To Fix SGT_01715 - Segmentation structure &1 canÆt have an existing segmentation strategy &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 715

• Message text: Segmentation structure &1 canÆt have an existing segmentation strategy &2

What causes this issue?

You are trying to enter an existing segmentation strategy in a newly
created segmentation structure.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must perform one of the following actions:
Create a new segmentation strategy for the newly created segmentation
structure.
Use the existing structure of the segmentation strategy to continue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01715 - Segmentation structure &1 canÆt have an existing segmentation strategy &2 ?

  The SAP error message SGT_01715 indicates that there is a conflict between a segmentation structure and an existing segmentation strategy. Specifically, it means that the segmentation structure you are trying to use is already associated with a segmentation strategy, which is not allowed.
  Cause:
  
  Existing Association: The segmentation structure you are trying to create or modify is already linked to a segmentation strategy. In SAP, a segmentation structure can only be associated with one segmentation strategy at a time.
  Incorrect Configuration: There may be a misconfiguration in the segmentation settings, leading to this conflict.
  Data Integrity Issues: If there were changes made to the segmentation structure or strategy without proper updates, it could lead to this error.
  
  Solution:
  
  
  Check Existing Associations:
  
  Go to the segmentation structure in question and check if it is already linked to a segmentation strategy. You can do this in the SAP GUI by navigating to the relevant transaction (e.g., SCC1 for segmentation).
  If it is linked, you will need to either remove the existing association or create a new segmentation structure.
  
  
  
  Remove or Change the Segmentation Strategy:
  
  If you need to use the same segmentation structure with a different strategy, you will have to first remove the existing segmentation strategy association. This can typically be done in the segmentation configuration settings.
  Alternatively, create a new segmentation structure that does not have any existing associations.
  
  
  
  Review Configuration:
  
  Ensure that your segmentation settings are correctly configured. Review the documentation or consult with your SAP administrator to ensure that the segmentation structures and strategies are set up correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be specific patches or updates that address this issue.
  
  
  
  Testing:
  
  After making changes, test the segmentation structure and strategy to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a process used in SAP for marketing and customer relationship management (CRM) to categorize customers or prospects based on specific criteria.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC1 (for segmentation) and SCC4 (for managing segmentation strategies).
  Documentation: Refer to SAP Help documentation for detailed guidance on segmentation structures and strategies.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP expert for further assistance.