How To Fix SGT_01655 - Segmentation available only for standard item category

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 655

• Message text: Segmentation available only for standard item category

Self-Explanatory Message

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• What is the cause and solution for SAP error message SGT_01655 - Segmentation available only for standard item category ?

  The SAP error message SGT_01655 indicates that segmentation is only available for standard item categories. This error typically arises in the context of SAP's Sales and Distribution (SD) module, particularly when dealing with item categories in sales documents.
  Cause:
  The error occurs when you attempt to use segmentation features (like customer segmentation or product segmentation) with a non-standard item category. Segmentation is a feature that allows businesses to categorize and analyze their sales data more effectively, but it is only applicable to certain predefined standard item categories in SAP.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Category: Verify the item category being used in the sales document. Ensure that it is a standard item category that supports segmentation. Standard item categories are typically defined in the SAP system and are designed to work with various functionalities, including segmentation.
  
  
  Change Item Category: If the current item category is non-standard, consider changing it to a standard item category that supports segmentation. You can do this in the sales order or relevant document where the error is occurring.
  
  
  Review Customizations: If your organization has custom item categories, review the configuration settings. You may need to adjust the settings to enable segmentation for those custom item categories, but this may require development work or adjustments in the configuration.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on which item categories are standard and support segmentation. This can help you identify the correct item category to use.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  Related Information:
  
  Item Categories: In SAP, item categories determine how items are processed in sales documents. They control various aspects such as pricing, billing, and delivery.
  Segmentation: This feature allows businesses to analyze their sales data by categorizing customers or products, which can help in targeted marketing and sales strategies.
  Configuration: Item categories and their properties can be configured in the SAP system through transaction codes like VOV4 (for item category determination) and OVKK (for defining item categories).
  
  By following these steps, you should be able to address the SGT_01655 error and successfully implement segmentation in your sales processes.