How To Fix SGT_01607 - The system cannot delete the segmentation combination.

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 607

• Message text: The system cannot delete the segmentation combination.

What causes this issue?

You are trying to delete a segmentation combination that is used in the
Customizing &V1&.

System Response

The system can?t delete segmentation combination.

How to fix this error?

You must first delete the segmentation combination from the Customizing
&V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01607 - The system cannot delete the segmentation combination. ?

  The SAP error message SGT_01607, which states "The system cannot delete the segmentation combination," typically occurs in the context of SAP's segmentation functionality, often related to the SAP Customer Relationship Management (CRM) or SAP S/4HANA systems. This error indicates that there is an issue preventing the deletion of a specific segmentation combination, which could be due to various reasons.
  Causes:
  
  Dependencies: The segmentation combination you are trying to delete may be linked to other objects or data, such as marketing campaigns, reports, or other segmentation structures.
  Active Usage: The segmentation combination might be actively used in ongoing processes or transactions, making it impossible to delete.
  Authorization Issues: The user may not have the necessary permissions to delete the segmentation combination.
  Data Integrity Constraints: There may be data integrity rules in place that prevent the deletion of certain combinations to maintain the consistency of the data.
  System Configuration: Certain configurations in the system may restrict the deletion of segmentation combinations.
  
  Solutions:
  
  Check Dependencies: Review the segmentation combination for any dependencies. Ensure that it is not being used in any active campaigns, reports, or other processes.
  Deactivate Usage: If the segmentation combination is in use, consider deactivating it or removing it from any active processes before attempting to delete it.
  Review Authorizations: Ensure that the user attempting to delete the segmentation combination has the necessary authorizations. You may need to consult with your SAP security team.
  Consult Documentation: Check SAP documentation or notes related to segmentation to understand any specific constraints or requirements for deletion.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to investigate the usage of the segmentation combination.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to segmentation and CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in analyzing the segmentation combinations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on segmentation and its management to understand the best practices and limitations.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.