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How To Fix SGT_01602 - Cannot generate internal record number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SGT_01 - SGT_01

  • Message number: 602

  • Message text: Cannot generate internal record number

  • Show details Hide details
  • What causes this issue?

    The number range object <AB>SGT_RNUM</> did not generate a new internal
    record number.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the respective number range defined in the Customizing for
    <ZK>Logistics - General > Segmentation > Define Number Ranges for
    Default Segment Values</>

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SGT_01602 - Cannot generate internal record number ?

    The SAP error message SGT_01602 ("Cannot generate internal record number") typically occurs in the context of SAP's Global Trade Services (GTS) or when dealing with compliance checks, especially in scenarios involving the management of trade data and records.

    Cause:

    The error can be caused by several factors, including:

    1. Database Issues: There may be issues with the database that prevent the generation of a new internal record number.
    2. Configuration Problems: Incorrect configuration settings in the GTS or related modules can lead to this error.
    3. Data Integrity Issues: If there are inconsistencies or corruption in the data being processed, it may prevent the system from generating a new record number.
    4. System Limitations: The system may have reached a limit on the number of records it can handle, or there may be a temporary lock on the database.

    Solution:

    To resolve the error, you can try the following steps:

    1. Check Database Status: Ensure that the database is running correctly and that there are no locks or issues that could prevent record creation.
    2. Review Configuration: Verify the configuration settings in SAP GTS and ensure that they are set up correctly. This includes checking the settings for number ranges and internal record management.
    3. Data Consistency Check: Run data consistency checks to identify and resolve any data integrity issues that may be causing the error.
    4. Clear Temporary Locks: If there are temporary locks on the database, try to clear them. This may involve restarting the database or the application server.
    5. Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to this error.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS that may help in troubleshooting, such as /GTS/ for GTS-related transactions.
    • Documentation: Review SAP documentation related to GTS and compliance management for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the SGT_01602 error effectively.

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