How To Fix SGT_01328 - You must enter a value for the Dynamic Segmentation field

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 328

• Message text: You must enter a value for the Dynamic Segmentation field

What causes this issue?

You have entered a value for the <ZK>Table/Constant Value</> field but
have not entered a value for the <ZK>Dynamic Segmentation </>field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have maintained a value for the <ZK>Table/Constant Value</> field
(either manually or using available help (F4)), you must also enter a
value for the <ZK>Dynamic Segmentation</> field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01328 - You must enter a value for the Dynamic Segmentation field ?

  The SAP error message SGT_01328, which states "You must enter a value for the Dynamic Segmentation field," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP Marketing Cloud, particularly when working with dynamic segmentation features.
  Cause:
  This error arises when a user attempts to execute a function or transaction that requires a value in the Dynamic Segmentation field, but that field is left empty. Dynamic segmentation is used to categorize customers or prospects based on specific criteria, and the system requires a defined value to proceed.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Dynamic Segmentation Field: Ensure that you have filled in the required Dynamic Segmentation field. This may involve selecting a specific segment or entering criteria that define the segment.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, check the settings related to dynamic segmentation. Ensure that the fields are correctly configured and that there are no mandatory fields that are being overlooked.
  
  
  User Input Validation: If you are developing or customizing the application, ensure that there is proper validation in place to prompt users to fill in the required fields before proceeding.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the dynamic segmentation feature you are using. This can provide insights into what values are expected.
  
  
  Check for Updates: Ensure that your SAP system is up to date, as patches or updates may resolve known issues related to dynamic segmentation.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  Dynamic Segmentation: This feature allows businesses to create segments of customers based on various criteria, which can be used for targeted marketing campaigns.
  SAP CRM and Marketing Cloud: Understanding the context in which this error occurs can help in troubleshooting. Familiarize yourself with the functionalities of these modules.
  User Training: Ensure that users are trained on how to properly use the dynamic segmentation features to minimize errors.
  
  By following these steps, you should be able to resolve the SGT_01328 error and successfully utilize the dynamic segmentation functionality in your SAP system.