How To Fix SGT_01314 - There are no records for the valid segmentation combination

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 314

• Message text: There are no records for the valid segmentation combination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01314 - There are no records for the valid segmentation combination ?

  The SAP error message SGT_01314, which states "There are no records for the valid segmentation combination," typically occurs in the context of SAP's segmentation functionality, often related to the SAP Customer Relationship Management (CRM) or SAP Marketing Cloud modules. This error indicates that the system could not find any data that matches the specified segmentation criteria.
  Cause:
  
  Invalid Segmentation Criteria: The segmentation criteria you are using may not match any existing records in the database. This could be due to incorrect filters or parameters.
  Data Not Loaded: The relevant data may not have been loaded into the system or may not exist for the specified criteria.
  Segmentation Configuration Issues: There may be issues with how the segmentation is configured, such as missing or incorrect settings in the segmentation model.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the data related to the segmentation.
  
  Solution:
  
  Check Segmentation Criteria: Review the segmentation criteria you are using to ensure they are correct and that they should logically return results. Adjust the filters if necessary.
  Data Verification: Verify that the data you expect to be segmented is indeed present in the system. You can do this by running queries or reports to check for the existence of records that meet the criteria.
  Review Segmentation Configuration: Check the configuration of the segmentation model to ensure that it is set up correctly. This includes checking the data sources, filters, and any other relevant settings.
  Authorization Check: Ensure that you have the necessary authorizations to access the data. If you suspect authorization issues, consult with your system administrator.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on segmentation and troubleshooting this error.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.