How To Fix SGT_01307 - A new row is added, but a record number hasn't been generated

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 307

• Message text: A new row is added, but a record number hasn't been generated

What causes this issue?

<ZK>Record Number</> is a unique key for each record in the
<AB>SGT_DYNCAT </>table. It's generated when a new entry is created.
You're seeing this message because you haven't defined a number range in
the Customizing settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a number range in the Customizing activity
<DS:SIMG.SGT_SRNUM>Define Number Ranges for Default Segment Values</>.
under Logistics - General > Segmentation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01307 - A new row is added, but a record number hasn't been generated ?

  The SAP error message SGT_01307, which states "A new row is added, but a record number hasn't been generated," typically occurs in the context of SAP's Global Trade Services (GTS) or similar modules where data records are being managed. This error indicates that while a new entry is being created in a table or database, the system is unable to generate a unique record number for that entry.
  Causes:
  
  Database Constraints: There may be constraints in the database that prevent the generation of a new record number. This could be due to issues with the underlying database schema or configuration.
  Missing Configuration: The system may not be properly configured to generate record numbers. This could involve missing settings in the GTS configuration or related modules.
  Technical Issues: There could be technical issues such as database locks, connectivity problems, or other system errors that prevent the record number from being generated.
  User Authorization: The user may not have the necessary permissions to create new records, which can lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in SAP GTS or the relevant module to ensure that record number generation is properly set up. This may involve checking number ranges and ensuring they are correctly defined.
  Database Integrity: Ensure that the database is functioning correctly. Check for any locks or issues that may be preventing new records from being created. You may need to consult with your database administrator.
  Review Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue. This can help identify if there are underlying problems that need to be addressed.
  User Permissions: Verify that the user attempting to create the new record has the necessary permissions. If not, adjust the user roles or permissions accordingly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for insights on record management and configuration.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve bugs and improve functionality.
  
  By following these steps, you should be able to diagnose and resolve the SGT_01307 error in your SAP system.