How To Fix SGT_01024 - Segmentation strategy not valid for segmentation structure

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 024

• Message text: Segmentation strategy not valid for segmentation structure

What causes this issue?

You can only select
<DS:GLOS.52B8D39C99790881E10000000A421392>segmentation strategies</>
that are valid for the entered
<DS:GLOS.52B4FF165E910882E10000000A421392>segmentation structure</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01024 - Segmentation strategy not valid for segmentation structure ?

  The SAP error message SGT_01024 indicates that there is an issue with the segmentation strategy being used in relation to the segmentation structure. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Marketing, where segmentation is a key component for targeting customers or leads.
  Cause:
  The error can occur due to several reasons:
  
  Invalid Segmentation Strategy: The segmentation strategy you are trying to use may not be compatible with the segmentation structure defined in the system.
  Configuration Issues: There may be a misconfiguration in the segmentation settings, such as incorrect assignment of the segmentation strategy to the segmentation structure.
  Missing or Inactive Segmentation Strategy: The segmentation strategy might not be activated or could be missing from the system.
  Data Integrity Issues: There may be inconsistencies or errors in the data related to the segmentation structure or strategy.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Segmentation Strategy:
  
  Verify that the segmentation strategy you are using is valid and correctly configured.
  Ensure that it is assigned to the correct segmentation structure.
  
  
  
  Review Configuration:
  
  Go to the segmentation configuration in the SAP system and check the settings for the segmentation structure and strategy.
  Make sure that the segmentation strategy is active and properly linked to the segmentation structure.
  
  
  
  Activate Segmentation Strategy:
  
  If the segmentation strategy is inactive, activate it in the system.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no issues with the data related to the segmentation structure or strategy.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the segmentation strategy and structure configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a process used in marketing and CRM to categorize customers or leads based on specific criteria, allowing for targeted marketing efforts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to segmentation and marketing.
  SAP Notes: Check for any SAP Notes related to segmentation strategies and structures that might provide additional insights or fixes.
  
  By following these steps, you should be able to identify and resolve the cause of the SGT_01024 error in your SAP system.