How To Fix SGT_01022 - Enter segmentation strategy for selected segmentation structure

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 022

• Message text: Enter segmentation strategy for selected segmentation structure

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<DS:GLOS.52B8D39C99790881E10000000A421392>Segmentation strategy</>
cannot be blank.
Note:
You can only select segmentation strategies that are valid for the
entered segmentation structure.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01022 - Enter segmentation strategy for selected segmentation structure ?

  The SAP error message SGT_01022 ("Enter segmentation strategy for selected segmentation structure") typically occurs in the context of SAP's segmentation functionality, which is often used in marketing and customer relationship management (CRM) scenarios. This error indicates that a segmentation strategy has not been defined for the selected segmentation structure.
  Cause:
  The error is caused by one of the following reasons:
  
  Missing Segmentation Strategy: The segmentation structure you are trying to use does not have an associated segmentation strategy defined in the system.
  Incorrect Configuration: The segmentation structure may not be properly configured, or the necessary settings have not been completed.
  User Permissions: The user may not have the necessary permissions to view or edit the segmentation strategy.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define a Segmentation Strategy:
  
  Go to the relevant transaction in SAP (usually in the CRM module).
  Navigate to the segmentation settings and check if a segmentation strategy is defined for the selected segmentation structure.
  If not, create a new segmentation strategy and link it to the segmentation structure.
  
  
  
  Check Configuration:
  
  Ensure that the segmentation structure is correctly configured. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
  Verify that all necessary fields and parameters are filled out correctly.
  
  
  
  User Permissions:
  
  Check if the user has the necessary authorizations to access and modify segmentation strategies. If not, consult with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on how to create and manage segmentation strategies.
  
  
  
  Testing:
  
  After making the necessary changes, test the segmentation functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a process used to divide a customer base into distinct groups based on various criteria, allowing for targeted marketing and communication strategies.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to segmentation and marketing.
  SAP Notes: Check SAP Notes for any known issues or patches related to segmentation strategies and structures.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.