How To Fix SF165 - Unknown document key

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 165

• Message text: Unknown document key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF165 - Unknown document key ?

  The SAP error message SF165 "Unknown document key" typically occurs in the context of SAP SuccessFactors or other SAP modules when the system cannot find a document or record associated with a specific key or identifier. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Document Key: The document key being referenced may be incorrect or misspelled.
  Document Deletion: The document or record may have been deleted or archived, making it unavailable for retrieval.
  Data Synchronization Issues: There may be synchronization issues between different systems or modules, leading to discrepancies in document availability.
  Authorization Issues: The user may not have the necessary permissions to access the document, leading to the error.
  
  Configuration Issues: There may be configuration problems in the system that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document Key: Check the document key for accuracy. Ensure that it is correctly entered and corresponds to an existing