How To Fix SF164 - Search interface and data are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 164

• Message text: Search interface and data are missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SF164 - Search interface and data are missing ?

  The SAP error message SF164, which states "Search interface and data are missing," typically occurs in the context of SAP SuccessFactors when the system is unable to find the necessary search interface or data for a specific operation, such as searching for employees, job requisitions, or other entities.
  Causes:
  
  Configuration Issues: The search interface may not be properly configured in the system. This could be due to missing settings or incorrect parameters.
  Data Availability: The data that the search interface is supposed to retrieve may not be available or may not have been loaded into the system.
  User Permissions: The user may not have the necessary permissions to access the search interface or the data.
  System Updates or Changes: Recent updates or changes to the system may have affected the search functionality, leading to missing interfaces or data.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the search service.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the search interface in the SAP SuccessFactors admin tools. Ensure that all necessary parameters are set correctly.
  Data Verification: Verify that the data you are trying to search for is present in the system. Check if the relevant entities (e.g., employees, job requisitions) exist and are active.
  User Permissions: Ensure that the user encountering the error has the appropriate permissions to access the search interface and the data. Adjust roles and permissions as necessary.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with details about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Documentation: Refer to the official SAP SuccessFactors documentation for guidance on configuring search interfaces and troubleshooting common issues.
  Community Forums: Engage with the SAP Community or SuccessFactors user forums to see if other users have encountered similar issues and what solutions they found effective.
  Updates and Patches: Keep the system updated with the latest patches and updates from SAP, as these may contain fixes for known issues related to search functionality.
  
  By following these steps, you should be able to diagnose and resolve the SF164 error in SAP SuccessFactors.