How To Fix SERVICES_CMS038 - Duplicate values exist for Real Estate External ID

SAP Error Message - Details

• Message type: E = Error

• Message class: SERVICES_CMS - Message class for CMS Services

• Message number: 038

• Message text: Duplicate values exist for Real Estate External ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SERVICES_CMS038 - Duplicate values exist for Real Estate External ID ?

  The SAP error message SERVICES_CMS038 indicates that there are duplicate values for the Real Estate External ID in the system. This typically occurs when you are trying to create or update a record in the Real Estate Management (RE) module, and the system finds that the External ID you are trying to use already exists for another record.
  Cause:
  
  Duplicate Entry: The most common cause is that the External ID you are trying to assign to a new or existing real estate object is already in use by another object in the system.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up before the migration.
  Incorrect Configuration: There may be issues with the configuration of the Real Estate Management module that allow for duplicate entries.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction codes like RECN (Real Estate Management) or relevant reports to search for existing records with the same External ID.
  Identify the record that is causing the conflict.
  
  
  
  Modify or Delete Duplicate:
  
  If the duplicate record is not needed, consider deleting it or modifying its External ID to resolve the conflict.
  If the record is needed, you will need to assign a unique External ID to the new record you are trying to create.
  
  
  
  Data Cleansing:
  
  If this issue arises from data migration, perform a data cleansing exercise to ensure that all External IDs are unique before importing data into the system.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to Real Estate Management for any specific guidelines on handling External IDs.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the Real Estate Management module to ensure that there are no settings that allow for duplicate External IDs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RE, such as RECN, REIS, and RE80, which can help in managing real estate objects.
  SAP Notes: Look for SAP Notes related to the error message or Real Estate Management for any patches or updates that may address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify records in the Real Estate Management module.
  
  By following these steps, you should be able to resolve the error message SERVICES_CMS038 and ensure that your Real Estate External IDs are unique within the system.