How To Fix SERVICES_CMS034 - Specify either the Object GUID or External ID for the Charge data

SAP Error Message - Details

• Message type: E = Error

• Message class: SERVICES_CMS - Message class for CMS Services

• Message number: 034

• Message text: Specify either the Object GUID or External ID for the Charge data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SERVICES_CMS034 - Specify either the Object GUID or External ID for the Charge data ?

  The SAP error message SERVICES_CMS034 indicates that when trying to process charge data, the system requires either an Object GUID (Globally Unique Identifier) or an External ID to identify the charge data being referenced. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where charge data needs to be linked to specific objects or transactions.
  Cause:
  The error arises when:
  
  Both the Object GUID and External ID are missing in the request.
  The provided identifiers are incorrect or do not match any existing records in the system.
  There is a misconfiguration in the data mapping or integration process that leads to the absence of these identifiers.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input Data: Ensure that the request you are sending includes either a valid Object GUID or a valid External ID. Verify that the identifiers are correctly formatted and correspond to existing records in the system.
  
  
  Validate Object GUID and External ID:
  
  If using Object GUID, ensure that it is correctly generated and corresponds to the object you are trying to reference.
  If using External ID, confirm that it is correctly mapped to the corresponding object in the system.
  
  
  
  Review Configuration: Check the configuration settings in SAP CC or the relevant module to ensure that the mappings for Object GUID and External ID are correctly set up.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific module you are working with to understand the requirements for charge data processing and the expected formats for Object GUID and External ID.
  
  
  Debugging: If you have access to debugging tools, you can trace the request to see where the identifiers are being lost or not set.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP Convergent Charging (SAP CC): This is a solution that allows for the management of complex charging scenarios, often used in telecommunications and utilities.
  Object GUID: A unique identifier used in SAP systems to reference specific objects.
  External ID: An identifier that may be used to reference objects from external systems or databases.
  
  By ensuring that either the Object GUID or External ID is correctly specified in your requests, you should be able to resolve the SERVICES_CMS034 error.