How To Fix SEPM_BOR_MESSAGES120 - EPM problem: Retrieval of Employee data [&1] has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

• Message number: 120

• Message text: EPM problem: Retrieval of Employee data [&1] has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BOR_MESSAGES120 - EPM problem: Retrieval of Employee data [&1] has failed ?

  The SAP error message SEPM_BOR_MESSAGES120, which indicates that the retrieval of employee data has failed, can be caused by several factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the employee master data in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the employee data.
  Technical Issues: There could be technical problems such as network issues, system downtime, or issues with the backend services.
  Configuration Errors: Incorrect configuration in the Employee Management or related modules may lead to this error.
  Missing Data: Required data fields for the employee record may be missing or incorrectly filled.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the employee master data in the system. Ensure that all required fields are filled and that there are no inconsistencies.
  Use transaction codes like PA20 or PA30 to view employee data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access employee data. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context.
  Ensure that the backend services are running correctly and that there are no network issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the Employee Management module to ensure everything is set up correctly.
  Consult with your SAP Basis or functional team to verify that the configuration aligns with best practices.
  
  
  
  Data Validation:
  
  Validate that all necessary data for the employee is present and correctly formatted. This includes checking for any mandatory fields that may be empty.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SLG1 (Application Log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review SAP documentation related to Employee Management and the specific modules you are using to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.