How To Fix SEPM_BOR_MESSAGES038 - Sales Order '&1' is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

• Message number: 038

• Message text: Sales Order '&1' is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BOR_MESSAGES038 - Sales Order '&1' is locked ?

  The SAP error message SEPM_BOR_MESSAGES038 indicates that a sales order (identified by the number '&1') is currently locked. This typically occurs when another user or process is accessing or modifying the sales order, preventing other users from making changes or viewing it.
  Causes:
  
  Concurrent Access: Another user is currently editing the sales order.
  Background Jobs: A background job or process is running that locks the sales order for processing.
  Transaction Errors: An error in a previous transaction may have left the sales order in a locked state.
  System Issues: System performance issues or database locks can also lead to this error.
  
  Solutions:
  
  Wait and Retry: If the lock is due to another user, wait for a few moments and try again. Locks are usually temporary.
  Identify the Lock: Use transaction code SM12 to check for locks on the sales order. You can see which user or process is holding the lock.
  
  Enter the sales order number in the selection criteria and execute.
  If you find a lock, you can contact the user holding the lock to see if they can release it.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the order.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the sales order. If a job is found, you may need to wait for it to complete or contact the job owner.
  System Restart: In rare cases, a system restart may be necessary to clear persistent locks, but this should be done by your system administrator and is usually a last resort.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE16N: To view the sales order data in the database.
  
  
  User Communication: If you identify a user holding the lock, communicate with them to understand if they can release the lock or if they are still actively working on the sales order.
  Documentation: Refer to SAP documentation or support for more detailed troubleshooting steps related to locking issues.
  
  If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.