How To Fix SEPM_BOR_MESSAGES025 - EPM problem: Business Partner for Sales Order &1 can not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

• Message number: 025

• Message text: EPM problem: Business Partner for Sales Order &1 can not be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BOR_MESSAGES025 - EPM problem: Business Partner for Sales Order &1 can not be retrieved ?

  The SAP error message SEPM_BOR_MESSAGES025, which states "EPM problem: Business Partner for Sales Order &1 cannot be retrieved," typically occurs in the context of the SAP S/4HANA system when there is an issue with retrieving the business partner information associated with a sales order. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Business Partner Data: The business partner associated with the sales order may not exist or may not be properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data between the sales order and the business partner master data.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of business partner information.
  Integration Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be issues in the data transfer or synchronization.
  
  Solutions:
  
  
  Check Business Partner Master Data:
  
  Verify that the business partner exists in the system and is correctly set up. You can do this by using transaction code BP to access the Business Partner master data.
  Ensure that the business partner is assigned to the relevant sales area.
  
  
  
  Review Sales Order Data:
  
  Check the sales order (using transaction code VA03) to ensure that the business partner is correctly assigned and that there are no missing fields.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and access business partner data. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no discrepancies between the sales order and the business partner data.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to business partners and sales orders in the system. This may involve checking the settings in the customizing transaction (SPRO).
  
  
  
  Integration Monitoring:
  
  If the system is integrated with other systems, check the integration logs for any errors or issues that may indicate problems with data transfer.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Master Data
  VA03: Display Sales Order
  SE11: Data Dictionary (to check table structures)
  
  
  
  Tables:
  
  BUT000: Business Partner: General Data
  BUT020: Business Partner: Roles
  VBAK: Sales Document: Header Data
  
  
  
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.