How To Fix SEPM_BOR_MESSAGES024 - EPM problem: Retrieval of Sales Order data [&1] has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

• Message number: 024

• Message text: EPM problem: Retrieval of Sales Order data [&1] has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BOR_MESSAGES024 - EPM problem: Retrieval of Sales Order data [&1] has failed ?

  The SAP error message SEPM_BOR_MESSAGES024, which indicates that the retrieval of Sales Order data has failed, can be caused by several factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Retrieval Issues: The system may be unable to access the required data due to issues with the database or the underlying data model.
  Authorization Problems: The user may not have the necessary authorizations to access the sales order data.
  Configuration Errors: There may be configuration issues in the SAP system that prevent the proper retrieval of sales order data.
  Network Issues: Connectivity problems between the SAP system and the database or other systems can lead to data retrieval failures.
  System Performance: High load on the system or performance issues can cause timeouts or failures in data retrieval.
  Incorrect Input Parameters: The parameters used to retrieve the sales order data may be incorrect or not formatted properly.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to access sales order data. This can be done by reviewing user roles and authorizations in the SAP system.
  Review Input Parameters: Verify that the parameters being used to retrieve the sales order data are correct and properly formatted.
  Check System Logs: Look into the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You may need to check with your database administrator.
  Performance Monitoring: Monitor system performance to identify any bottlenecks or high load situations that could be affecting data retrieval.
  Configuration Review: Review the configuration settings related to sales order data retrieval to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser) to check the sales order data directly.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to sales order processing and data retrieval for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.