How To Fix SEPM_BOR_MESSAGES002 - Consumer problem: Product ID mismatch [&1]


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

  • Message number: 002

  • Message text: Consumer problem: Product ID mismatch [&1]

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SEPM_BOR_MESSAGES002 - Consumer problem: Product ID mismatch [&1] ?

    The SAP error message SEPM_BOR_MESSAGES002 with the description "Consumer problem: Product ID mismatch [&1]" typically occurs in the context of SAP's Business Object Repository (BOR) or when dealing with SAP's Enterprise Services. This error indicates that there is a mismatch between the expected Product ID and the one that is being processed.

    Cause:

    1. Product ID Mismatch: The most common cause of this error is that the Product ID being used in the request does not match the Product ID that is expected by the service or application. This can happen due to:

      • Incorrect configuration in the service consumer.
      • Changes in the Product ID in the backend system that are not reflected in the consumer.
      • Using an outdated or incorrect version of the service.
    2. Service Configuration Issues: If the service consumer is not properly configured to use the correct Product ID, this error can occur.

    3. Data Consistency Issues: If there are inconsistencies in the data between the consumer and the backend system, it can lead to this error.

    Solution:

    1. Verify Product ID: Check the Product ID being sent in the request. Ensure that it matches the expected Product ID in the backend system. You can do this by:

      • Reviewing the service documentation to confirm the correct Product ID.
      • Checking the backend system for the correct Product ID.
    2. Update Service Consumer Configuration: If the Product ID has changed, update the service consumer configuration to reflect the new Product ID.

    3. Check Service Version: Ensure that you are using the correct version of the service. If there have been updates or changes to the service, you may need to update your consumer to align with the latest version.

    4. Data Synchronization: Ensure that the data in the consumer and the backend system is synchronized. If there are discrepancies, resolve them to ensure consistency.

    5. Consult Documentation: Review the relevant SAP documentation or notes related to the specific service you are using. There may be additional troubleshooting steps or known issues documented.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message. SAP frequently publishes notes that address specific issues and provide solutions or workarounds.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) or SOAMANAGER (Service Administration) to help troubleshoot service-related issues.
    • Logs and Traces: Review application logs and traces to gather more context about the error. This can help identify the root cause more effectively.

    By following these steps, you should be able to diagnose and resolve the SEPM_BOR_MESSAGES002 error effectively.

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