How To Fix SEPM_BO_COMMON404 - Sales order must have lifecycle status 'Closed'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SEPM_BO_COMMON - EPM: Common Messages for EPM Business Objects

  • Message number: 404

  • Message text: Sales order must have lifecycle status 'Closed'

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SEPM_BO_COMMON404 - Sales order must have lifecycle status 'Closed' ?

    The SAP error message SEPM_BO_COMMON404, which states that "Sales order must have lifecycle status 'Closed'," typically occurs in the context of sales order processing within SAP systems, particularly in the SAP S/4HANA or SAP Business Suite environments. This error indicates that an operation you are trying to perform on a sales order cannot be completed because the order is not in the required status.

    Cause:

    1. Sales Order Status: The sales order you are trying to work with is not in the 'Closed' status. This could happen if the order is still open, partially delivered, or has outstanding items.
    2. Business Process Compliance: Certain business processes or transactions require that the sales order be fully completed and closed before further actions can be taken (e.g., billing, archiving).
    3. Configuration Settings: There may be specific configuration settings in your SAP system that enforce this status requirement for certain transactions.

    Solution:

    1. Check Sales Order Status:

      • Navigate to the sales order in question and check its current status. You can do this using transaction codes like VA03 (Display Sales Order) or through the relevant SAP Fiori app.
      • Ensure that all items in the sales order are delivered and billed.
    2. Complete Outstanding Activities:

      • If the sales order has outstanding deliveries or invoices, complete those processes first. This may involve delivering remaining items or creating invoices for any outstanding amounts.
    3. Close the Sales Order:

      • If the sales order is fully processed and you still receive this error, you may need to manually close the order. This can typically be done through the sales order management interface or by using specific transaction codes.
    4. Consult with Your SAP Administrator:

      • If you believe the sales order should be closed but you are still encountering this error, consult with your SAP administrator or support team. They can check for any configuration settings or business rules that may be affecting the sales order status.
    5. Review Documentation:

      • Check SAP documentation or help resources for any specific guidelines related to the sales order lifecycle and status management.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform actions on sales orders.
    • Training and Best Practices: Familiarize yourself with best practices for managing sales orders in SAP to avoid similar issues in the future.

    By following these steps, you should be able to resolve the SEPM_BO_COMMON404 error and successfully manage your sales orders in SAP.

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