How To Fix SEPA173 - Mandate reference is a required entry field

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 173

• Message text: Mandate reference is a required entry field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA173 - Mandate reference is a required entry field ?

  The SAP error message SEPA173, which states "Mandate reference is a required entry field," typically occurs in the context of SEPA (Single Euro Payments Area) transactions when a mandate reference is not provided or is missing in the payment data. This reference is crucial for identifying the authorization given by the debtor for the direct debit transaction.
  Cause:
  
  Missing Mandate Reference: The most common cause of this error is that the mandate reference field is left blank when creating or processing a SEPA direct debit transaction.
  Incorrect Configuration: There may be issues with the configuration of the payment method or the SEPA settings in the SAP system.
  Data Entry Errors: The user may have inadvertently skipped the mandate reference field during data entry.
  
  Solution:
  
  Enter Mandate Reference: Ensure that the mandate reference is filled in correctly. This reference should be a unique identifier for the mandate that has been agreed upon with the debtor.
  Check Configuration: Review the configuration settings for SEPA payments in your SAP system. Ensure that the payment method used for the transaction is correctly set up to require a mandate reference.
  Review Payment Data: If you are using a program or transaction to generate the SEPA file, check the data being passed to ensure that the mandate reference is included.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to set up and manage SEPA mandates and direct debits.
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for direct debit transactions.
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as FBPM (for managing payment methods) and OBPM1 (for configuring payment methods).
  Testing: After making changes, conduct tests to ensure that the mandate reference is being captured correctly and that the error does not reoccur.
  User Training: Ensure that users involved in processing SEPA transactions are trained on the importance of the mandate reference and how to enter it correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to SEPA processing.