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Message type: E = Error
Message class: SEPA - SEPA Mandate: Messages
Message number: 172
Message text: Mandate &1/&2 is not valid at date &3
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SEPA172
- Mandate &1/&2 is not valid at date &3 ?The SAP error message SEPA172 indicates that a SEPA mandate (a direct debit authorization) is not valid on a specific date. This error typically arises in the context of processing SEPA direct debit transactions, where the system checks the validity of the mandate against the specified date.
Cause:
- Expired Mandate: The mandate may have a validity period that has expired. Each mandate has a start and end date, and if the current date falls outside this range, the error will occur.
- Incorrect Date: The date being checked may be incorrect or not aligned with the mandate's validity.
- Mandate Not Active: The mandate may not be active or may have been canceled.
- Data Entry Errors: There may be errors in the data entry of the mandate details, such as incorrect mandate ID or customer information.
Solution:
- Check Mandate Validity: Verify the validity period of the mandate in the SAP system. Ensure that the mandate is still valid for the date in question.
- Update Mandate: If the mandate has expired, you may need to create a new mandate or extend the existing one, depending on your business processes.
- Correct Date: Ensure that the date being used in the transaction is correct. If it is a future date, confirm that the mandate is valid for that date.
- Review Mandate Status: Check the status of the mandate in the system to ensure it is active and has not been canceled or marked as invalid.
- Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing SEPA mandates to ensure compliance with the necessary procedures.
Related Information:
BP
(Business Partner) to check the mandate details or SEPA
related transactions for managing direct debit processes.By following these steps, you should be able to identify the cause of the SEPA172 error and take appropriate action to resolve it.
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