How To Fix SEPA168 - You cannot change the mandate reference field (&1/&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SEPA - SEPA Mandate: Messages

  • Message number: 168

  • Message text: You cannot change the mandate reference field (&1/&2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SEPA168 - You cannot change the mandate reference field (&1/&2) ?

    The SAP error message SEPA168 indicates that there is an issue with changing the mandate reference field in a SEPA (Single Euro Payments Area) payment process. This error typically arises when there is an attempt to modify a mandate reference that is either locked or has already been used in a payment transaction.

    Cause:

    1. Locked Mandate: The mandate reference you are trying to change is locked because it has already been used in a payment transaction.
    2. Incorrect Status: The mandate may be in a status that does not allow changes (e.g., it might be marked as "active" or "completed").
    3. Data Integrity: SAP enforces data integrity rules to ensure that changes to critical fields like mandate references do not compromise the payment process.

    Solution:

    1. Check Mandate Status: Verify the status of the mandate reference you are trying to change. If it has been used in a transaction, you may need to create a new mandate instead of modifying the existing one.
    2. Review Payment Transactions: Ensure that the mandate reference is not currently being used in any pending or completed payment transactions.
    3. Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling SEPA mandates to understand the correct procedures for managing mandate references.
    4. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and usage.

    Related Information:

    • SEPA Mandates: Understand the role of SEPA mandates in the payment process, including how they are created, maintained, and used in transactions.
    • SAP Configuration: Familiarize yourself with the configuration settings in SAP related to SEPA payments and mandates, as these can affect how mandates are managed.
    • Transaction Codes: Use relevant transaction codes (e.g., BP for Business Partner, F110 for automatic payment transactions) to check the status and details of mandates and payment transactions.

    By following these steps, you should be able to address the SEPA168 error and manage your SEPA mandates effectively.

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