How To Fix SEPA155 - You must specify the mandate ID

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 155

• Message text: You must specify the mandate ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA155 - You must specify the mandate ID ?

  The SAP error message SEPA155, which states "You must specify the mandate ID," typically occurs in the context of processing SEPA (Single Euro Payments Area) transactions, particularly when dealing with direct debits. This error indicates that the system requires a mandate ID to proceed with the transaction, but it has not been provided.
  Cause:
  
  Missing Mandate ID: The most common cause of this error is that the mandate ID, which is essential for identifying the direct debit authorization given by the customer, has not been entered or is missing in the transaction.
  Incorrect Configuration: There may be issues with the configuration of the SEPA direct debit setup in the SAP system, leading to the system not recognizing or retrieving the mandate ID correctly.
  Data Entry Error: The user may have overlooked entering the mandate ID during the transaction processing.
  
  Solution:
  
  Enter Mandate ID: Ensure that the mandate ID is correctly entered in the relevant field when processing the SEPA transaction. This ID is usually provided by the customer when they authorize the direct debit.
  Check Customer Master Data: Verify that the customer master data includes the correct mandate information. If the mandate ID is not stored in the customer record, it needs to be added.
  Review Configuration: Check the configuration settings for SEPA direct debits in the SAP system. Ensure that all necessary settings related to mandates are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to manage mandates and direct debits in your version of SAP.
  Testing: After making the necessary changes, perform a test transaction to ensure that the error does not reoccur.
  
  Related Information:
  
  Mandate ID: This is a unique identifier for the direct debit mandate, which is a legal agreement between the creditor and the debtor allowing the creditor to collect payments from the debtor's bank account.
  SEPA Direct Debit: This is a payment method that allows businesses to collect payments from customers' bank accounts in the Eurozone.
  SAP Modules: This error is typically encountered in modules related to Financial Accounting (FI) and Treasury Management (TR) within SAP.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial processes.