How To Fix SEPA132 - No external key (mandate/creditor ID) filled

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 132

• Message text: No external key (mandate/creditor ID) filled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA132 - No external key (mandate/creditor ID) filled ?

  The SAP error message SEPA132, which states "No external key (mandate/creditor ID) filled," typically occurs in the context of SEPA (Single Euro Payments Area) payment processing. This error indicates that the system expects a mandate or creditor ID to be provided, but it is missing in the relevant payment data.
  Cause:
  
  Missing Mandate/Creditor ID: The most common cause of this error is that the payment document does not have a mandate ID or creditor ID filled in. This ID is necessary for SEPA transactions to identify the creditor and the mandate under which the payment is being made.
  Incorrect Configuration: There may be issues with the configuration of the payment method or the SEPA settings in the SAP system.
  Data Entry Errors: The user may have forgotten to enter the required information when creating the payment document.
  
  Solution:
  
  Check Payment Document: Review the payment document that triggered the error. Ensure that the mandate ID and creditor ID fields are filled in correctly. This information is usually found in the payment details or the vendor/customer master data.
  Update Master Data: If the creditor ID or mandate ID is not available, you may need to create or update the relevant master data for the vendor or customer. Ensure that the SEPA mandate is created and linked to the appropriate creditor.
  Configuration Review: Check the configuration settings for SEPA payments in your SAP system. Ensure that the payment method is correctly set up to handle SEPA transactions and that all required fields are defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on SEPA configuration and requirements.
  Testing: After making the necessary changes, test the payment process again to ensure that the error does not recur.
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for direct debit transactions.
  Creditor ID: This is a unique identifier assigned to a creditor in the SEPA system, which is necessary for processing payments.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (for payment methods) and BP (for business partner master data) to manage and review payment configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial processes.