How To Fix SEPA122 - Neither the internal or external mandate key was passed

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 122

• Message text: Neither the internal or external mandate key was passed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA122 - Neither the internal or external mandate key was passed ?

  The SAP error message SEPA122, which states "Neither the internal or external mandate key was passed," typically occurs in the context of SEPA (Single Euro Payments Area) direct debit processing. This error indicates that the system is unable to find a valid mandate key, which is essential for processing direct debit transactions.
  Cause:
  
  Missing Mandate Key: The error usually arises when the system is trying to process a direct debit payment, but neither the internal mandate key (used within SAP) nor the external mandate key (used for communication with banks) has been provided.
  Incorrect Configuration: There may be issues with the configuration of the payment method or the direct debit setup in the system.
  Data Entry Errors: The mandate key may not have been entered correctly in the relevant transaction or master data.
  Missing Mandate Data: The mandate may not have been created or linked properly to the customer/vendor master data.
  
  Solution:
  
  Check Mandate Data: Ensure that the mandate has been created and is active. You can check this in the relevant transaction (e.g., transaction code BP for business partner).
  Verify Payment Method Configuration: Go to the configuration settings for the payment method used for direct debits. Ensure that the settings are correct and that the mandate key is being passed correctly.
  Update Transaction Data: When creating or processing a payment, ensure that the mandate key is included in the transaction data. This may involve checking the payment proposal or payment run settings.
  Review Customer/Vendor Master Data: Ensure that the customer or vendor master data includes the correct mandate information. You can do this by checking the relevant fields in the master data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling SEPA mandates and direct debit processing.
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a legal agreement between a debtor and a creditor that authorizes the creditor to collect payments from the debtor's bank account.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and FBPM (Manage Payment Media).
  SAP Notes: Check SAP Notes for any known issues or patches related to SEPA processing and mandates.
  Testing: If you are in a development or testing environment, ensure that you have the necessary test data set up, including valid mandates.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.