How To Fix SEPA122 - Neither the internal or external mandate key was passed

SEPA122 - Overview

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 122

• Message text: Neither the internal or external mandate key was passed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA122 - Neither the internal or external mandate key was passed ?

  The SAP error message SEPA122, which states "Neither the internal or external mandate key was passed," typically occurs in the context of SEPA (Single Euro Payments Area) direct debit processing. This error indicates that the system is unable to find a valid mandate key, which is essential for processing direct debit transactions.
  
  Cause:
  
  Missing Mandate Key: The error usually arises when the system is trying to process a direct debit payment, but neither the internal mandate key (used within SAP) nor the external mandate key (used for communication with banks) has been provided.
  Incorrect Configuration: There may be issues with the configuration of the payment method or the direct debit setup in the system.
  Data Entry Errors: The mandate key may not have been entered correctly in the relevant transaction or master data.
  Missing Mandate Data: The mandate may not have been created or linked properly to the customer/vendor master data.
  
  
  Solution:
  
  Check Mandate Data: Ensure that