How To Fix SEPA114 - Mandate &1, &2 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 114

• Message text: Mandate &1, &2 is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA114 - Mandate &1, &2 is not active ?

  The SAP error message SEPA114 indicates that a specific SEPA mandate (a payment authorization) is not active. This error typically arises in the context of processing SEPA (Single Euro Payments Area) transactions, such as direct debits or credit transfers, where a mandate is required to authorize the payment.
  Cause:
  The error message SEPA114 can occur due to several reasons:
  
  Inactive Mandate: The mandate referenced in the error message is not active. This could be because it has not been activated, has expired, or has been revoked.
  Incorrect Mandate Reference: The mandate ID or reference number provided in the transaction may be incorrect or does not match any active mandates in the system.
  Data Entry Errors: There may be typographical errors in the mandate details entered in the system.
  Mandate Status: The mandate may be in a status that does not allow it to be used for transactions (e.g., pending approval).
  
  Solution:
  To resolve the SEPA114 error, you can take the following steps:
  
  
  Check Mandate Status:
  
  Go to the SEPA mandate management transaction (e.g., transaction code BP for Business Partner or F110 for payment runs).
  Verify the status of the mandate in question. Ensure that it is marked as "active."
  
  
  
  Activate the Mandate:
  
  If the mandate is inactive, you may need to activate it. This can usually be done through the mandate management functionality in SAP.
  Ensure that all necessary documentation and approvals are in place for the mandate to be activated.
  
  
  
  Verify Mandate Details:
  
  Double-check the mandate ID or reference number used in the transaction. Ensure it matches the active mandate in the system.
  Look for any discrepancies in the details such as the debtor's account number or the creditor's identifier.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding SEPA mandates to ensure compliance with the required processes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a formal agreement between a debtor and a creditor that authorizes the creditor to collect payments from the debtor's bank account.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing SEPA mandates, such as BP (Business Partner) and F110 (Automatic Payment Transactions).
  SAP Notes: Check for any SAP Notes related to SEPA mandates and error messages for additional troubleshooting steps or patches that may address known issues.
  
  By following these steps, you should be able to identify the cause of the SEPA114 error and take appropriate action to resolve it.