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Message type: E = Error
Message class: SEPA - SEPA Mandate: Messages
Message number: 107
Message text: Status '5' not possible, as used in the time limit or signed
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SEPA107
- Status '5' not possible, as used in the time limit or signed ?The SAP error message SEPA107 with the status '5' typically indicates an issue related to the processing of SEPA (Single Euro Payments Area) transactions, particularly concerning the status of a payment or direct debit. The error message suggests that the status '5' (which usually indicates a rejected or failed transaction) is not valid in the context of the time limit or the signed status of the transaction.
Cause:
- Invalid Status: The transaction may have been marked with a status that is not appropriate for the current processing stage. For example, a transaction that has been rejected cannot be processed further.
- Time Limit Issues: The transaction may be outside the allowed time frame for processing, which can lead to status conflicts.
- Incorrect Configuration: There may be configuration issues in the SEPA settings or in the payment method settings that lead to this error.
- Data Integrity Issues: There could be issues with the data being sent, such as missing or incorrect information that leads to the transaction being marked as failed.
Solution:
- Check Transaction Status: Review the status of the transaction in question. If it is marked as '5', investigate why it was rejected and address the underlying issue.
- Review Time Limits: Ensure that the transaction is being processed within the allowed time limits. If it is outside the time frame, you may need to adjust the timing or re-initiate the transaction.
- Configuration Review: Check the SEPA configuration settings in your SAP system. Ensure that all necessary parameters are correctly set up for the payment method being used.
- Data Validation: Validate the data being sent in the SEPA file. Ensure that all required fields are filled out correctly and that there are no discrepancies.
- Consult Documentation: Refer to SAP documentation or support notes related to SEPA processing for any specific guidance on handling this error.
- Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the SEPA107 error and take appropriate action to resolve it.
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