How To Fix /SEHS/HM_DLG009 - Error when entering thousand separator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/HM_DLG -

• Message number: 009

• Message text: Error when entering thousand separator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/HM_DLG009 - Error when entering thousand separator ?

  The SAP error message /SEHS/HM_DLG009 typically occurs when there is an issue with the formatting of numeric values, particularly when entering values with thousand separators. This error can arise in various SAP applications, especially in modules that require numerical input, such as financial or logistics transactions.
  Cause:
  
  Incorrect Number Format: The error often occurs when the system does not recognize the format of the number being entered. For example, if the system expects a number without a thousand separator (like 1000), but the user enters it with a separator (like 1,000), it can trigger this error.
  Regional Settings: The issue may also stem from the regional settings of the SAP system or the user profile. Different regions have different conventions for number formatting (e.g., some use commas as thousand separators, while others use periods).
  Data Type Mismatch: If the field is expecting a specific data type (like a decimal or integer) and the input does not conform to that type, it can lead to this error.
  
  Solution:
  
  Check Input Format: Ensure that you are entering numbers in the correct format. If the system expects a number without a thousand separator, enter it as a plain number (e.g., 1000 instead of 1,000).
  Adjust Regional Settings: Verify the regional settings in your SAP user profile. You can do this by navigating to:
  
  User Profile: Go to System > User Profile > Own Data and check the settings under the "Defaults" tab.
  SAP GUI Settings: Ensure that the settings for number formats align with your input.
  
  
  Use Decimal Separator: If you are entering decimal numbers, ensure that you are using the correct decimal separator as per your regional settings (e.g., a period . or a comma ,).
  Consult Documentation: If the error persists, consult the SAP documentation or help resources for specific guidance related to the transaction or module you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for /SEHS/HM_DLG009 in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on number formatting and regional settings.
  
  If the problem continues after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.