How To Fix /SEHS/DG_HM302 - Product key &1 could not be converted into a Material number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_HM -

• Message number: 302

• Message text: Product key &1 could not be converted into a Material number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_HM302 - Product key &1 could not be converted into a Material number ?

  The SAP error message /SEHS/DG_HM302 Product key &1 could not be converted into a Material number typically occurs in the context of SAP's Extended Warehouse Management (EWM) or similar modules where product keys are used to reference materials. This error indicates that the system is unable to map the specified product key to a valid material number in the system.
  Causes:
  
  Invalid Product Key: The product key provided does not exist in the system or is incorrectly formatted.
  Missing Material Master Data: The material associated with the product key has not been created or is not active in the material master.
  Configuration Issues: There may be configuration issues in the system that prevent the mapping of product keys to material numbers.
  Data Synchronization Issues: If the product key is supposed to be synchronized from another system (like an external ERP), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary authorizations to access the material master data.
  
  Solutions:
  
  Verify Product Key: Check the product key for any typos or formatting issues. Ensure that it is the correct key that should correspond to a material number.
  Check Material Master: Go to the material master (transaction code MM03) and verify if the material number exists and is active. If it does not exist, you may need to create it.
  Review Configuration: Check the configuration settings in the system related to product keys and material mapping. Ensure that the necessary settings are in place.
  Data Synchronization: If the product key is expected to be synchronized from another system, check the integration settings and logs for any errors during the data transfer.
  User Authorizations: Ensure that the user has the necessary authorizations to view and access the material master data.
  
  Related Information:
  
  
  Transaction Codes: 
  
  MM03: Display Material
  SE11: Data Dictionary to check table structures
  SE37: Function Module to check for any custom logic related to product key conversion.
  
  
  
  Tables: 
  
  MARA: General Material Data
  MAST: Material to BOM Link
  MBEW: Material Valuation
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to EWM and material management for best practices on managing product keys and material numbers.
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.