How To Fix /SEHS/DG_DGA364 - Data record: product &1, regulation &2 valid from &3 to &4 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DGA -

• Message number: 364

• Message text: Data record: product &1, regulation &2 valid from &3 to &4 was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DGA364 - Data record: product &1, regulation &2 valid from &3 to &4 was deleted ?

  The SAP error message /SEHS/DG_DGA364 indicates that a specific data record related to a product and regulation has been deleted. This message typically arises in the context of SAP Environment, Health, and Safety (EHS) or similar modules where regulatory data is managed.
  Cause:
  
  Data Deletion: The most straightforward cause is that the data record for the specified product and regulation has been deleted from the system. This could happen due to manual deletion, data migration, or data cleansing activities.
  Data Integrity Issues: There may be integrity issues in the database where the record was expected to exist but was removed or not properly maintained.
  Configuration Changes: Changes in configuration or updates to the system might have led to the deletion of certain records.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view certain records, leading to confusion about their existence.
  
  Solution:
  
  Check Data Records: Verify if the data record for the specified product and regulation exists in the database. You can do this by navigating to the relevant transaction or using the appropriate report.
  Restore Deleted Records: If the record was deleted unintentionally, check if there is a backup or if it can be restored from an archive.
  Review Change Logs: If available, review the change logs to understand who deleted the record and why. This can help in preventing future occurrences.
  Data Entry: If the record is indeed missing and needs to be present, you may need to re-enter the data manually or through a data upload process.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the module you are working with.
  Contact Support: If the issue persists or if you are unsure about the next steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EHS that deal with product and regulation data management.
  User Authorizations: Ensure that users have the appropriate authorizations to access and manage the data records.
  System Logs: Check system logs for any related errors or warnings that might provide additional context for the deletion.
  Training: Consider training for users on how to manage regulatory data effectively to minimize the risk of accidental deletions.
  
  By following these steps, you should be able to address the error message and restore or manage the necessary data records effectively.