How To Fix /SEHS/DG_DG684 - Error determining the dangerous goods master records

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 684

• Message text: Error determining the dangerous goods master records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG684 - Error determining the dangerous goods master records ?

  The SAP error message /SEHS/DG_DG684 indicates that there is an issue with determining the dangerous goods master records in the system. This error typically arises in the context of handling dangerous goods in logistics and transportation processes within SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Dangerous Goods Master Record: The specific dangerous goods master record may not exist in the system for the material being processed.
  Incorrect Material Data: The material master data may not be correctly set up to include dangerous goods information.
  Configuration Issues: There may be configuration issues in the dangerous goods management settings in SAP.
  Authorization Issues: The user may not have the necessary authorizations to access the dangerous goods master records.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to dangerous goods.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dangerous Goods Master Record:
  
  Verify if the dangerous goods master record exists for the material in question. You can do this by navigating to the dangerous goods master data transaction (e.g., /SEHS/DG_MAINT).
  If it does not exist, create a new dangerous goods master record for the material.
  
  
  
  Review Material Master Data:
  
  Ensure that the material master data is correctly maintained, particularly the views related to dangerous goods.
  Check if the relevant fields for dangerous goods are filled out correctly.
  
  
  
  Configuration Review:
  
  Review the configuration settings for dangerous goods management in SAP. Ensure that all necessary settings are correctly configured.
  Check the customizing settings in the SPRO transaction under Logistics -> General -> Dangerous Goods Management.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage dangerous goods master records. This may involve checking user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies in the dangerous goods data. This may involve running specific reports or transactions designed to check data integrity.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SEHS/DG_MAINT for maintaining dangerous goods master records and /SEHS/DG_CHECK for checking dangerous goods data.
  Documentation: Review SAP documentation related to Dangerous Goods Management for best practices and guidelines on maintaining dangerous goods data.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /SEHS/DG_DG684 error in SAP.