How To Fix /SEHS/DG_DG499 - *Sales and distribution document category & is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 499

• Message text: *Sales and distribution document category & is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG499 - *Sales and distribution document category & is not allowed ?

  The SAP error message /SEHS/DG_DG499 indicating that "Sales and distribution document category & is not allowed" typically arises in the context of the SAP system when there is an issue with the configuration or the data being processed in the Sales and Distribution (SD) module. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Incorrect Document Category: The document category being used in the transaction is not valid or not allowed for the specific process you are trying to execute.
  Configuration Issues: The configuration settings in the SAP system for Sales and Distribution may not allow the specified document category. This could be due to missing or incorrect settings in the customizing (SPRO) for document types.
  Authorization Issues: The user may not have the necessary authorizations to process the document category in question.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that lead to this error.
  
  Solutions:
  
  Check Document Category: Verify the document category being used in the transaction. Ensure that it is valid and allowed for the operation you are trying to perform.
  Review Configuration:
  
  Go to the SAP customizing transaction (SPRO) and check the settings for Sales and Distribution document types.
  Ensure that the document category is correctly configured and allowed for the relevant processes (e.g., sales orders, deliveries, billing).
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to work with the specified document category.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional configuration steps that may resolve the issue.
  Data Validation: Validate the master data (customer, material, etc.) and transaction data to ensure there are no inconsistencies that could lead to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VF01 (Create Billing Document) to understand where the error might be occurring.
  SAP Help Documentation: Refer to the official SAP help documentation for detailed information on document categories and their configurations.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after checking the above points, it may be beneficial to involve your SAP Basis or functional team for further investigation, as they can provide deeper insights into the system configuration and logs.