How To Fix /SEHS/BA_MISC2767 - Error filtering the product name (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 767

• Message text: Error filtering the product name (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2767 - Error filtering the product name (&) ?

  The SAP error message /SEHS/BA_MISC2767 typically indicates an issue related to filtering product names in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, such as incorrect product name formats, issues with the underlying data, or configuration problems.
  Cause:
  
  Invalid Product Name: The product name being filtered may contain special characters or formatting that is not recognized by the system.
  Data Integrity Issues: There may be inconsistencies or missing data in the product master records.
  Configuration Errors: The filtering criteria or settings in the EHS module may not be correctly configured.
  Authorization Issues: The user may not have the necessary permissions to access or filter the product names.
  
  Solution:
  
  Check Product Name: Verify that the product name being used for filtering is correctly formatted and does not contain any invalid characters.
  Data Validation: Review the product master data for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Configuration Review: Check the configuration settings in the EHS module related to product filtering. Ensure that the settings align with the expected criteria.
  User Authorization: Confirm that the user has the necessary authorizations to perform the filtering operation. If not, work with your SAP security team to grant the required permissions.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  Debugging: If the issue persists, consider enabling debugging to trace the exact point of failure in the code, which may provide more insight into the problem.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the EHS module for more details on product management and filtering.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the problem cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.