How To Fix /SEHS/BA_MISC1824 - System error occurred during an RFC call of WWI server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC1 -

• Message number: 824

• Message text: System error occurred during an RFC call of WWI server &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC1824 - System error occurred during an RFC call of WWI server &1 ?

  The SAP error message /SEHS/BA_MISC1824 System error occurred during an RFC call of WWI server &1 typically indicates that there is an issue with the communication between the SAP system and the WWI (Word Processing Integration) server. This error can arise due to various reasons, including configuration issues, network problems, or issues with the WWI server itself.
  Possible Causes:
  
  WWI Server Configuration: The WWI server may not be configured correctly in the SAP system. This includes incorrect RFC destination settings or missing parameters.
  Network Issues: There may be network connectivity problems between the SAP system and the WWI server, such as firewalls blocking the connection or network outages.
  WWI Server Status: The WWI server may not be running or may have crashed, leading to an inability to process requests.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the RFC call to the WWI server.
  Version Compatibility: There may be compatibility issues between the versions of the SAP system and the WWI server.
  
  Solutions:
  
  
  Check WWI Server Configuration:
  
  Verify the RFC destination settings in transaction SM59. Ensure that the connection to the WWI server is correctly configured and test the connection.
  Check the WWI server settings in transaction /SEHS/WWI to ensure that all parameters are set correctly.
  
  
  
  Check WWI Server Status:
  
  Ensure that the WWI server is up and running. You can check the server logs for any errors or issues that may have caused it to stop.
  Restart the WWI server if necessary.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the WWI server. Use tools like ping or telnet to check connectivity.
  Check firewall settings to ensure that the necessary ports are open for communication.
  
  
  
  Authorization Checks:
  
  Ensure that the user or system has the necessary authorizations to perform the RFC call. Check user roles and authorizations in transaction SU01.
  
  
  
  Review Logs:
  
  Check the application logs in transaction SLG1 for any additional error messages that may provide more context about the issue.
  Review the WWI server logs for any errors or warnings that could indicate what went wrong.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for WWI and RFC calls for any specific configuration or troubleshooting steps that may apply to your version.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the error related to the RFC call to the WWI server.