How To Fix /SEHS/BA_MISC1823 - A communication error occurred in the RFC call for the WWI server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC1 -

• Message number: 823

• Message text: A communication error occurred in the RFC call for the WWI server &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC1823 - A communication error occurred in the RFC call for the WWI server &1 ?

  The SAP error message /SEHS/BA_MISC1823 indicates that there was a communication error during an RFC (Remote Function Call) to the WWI (Word Wide Integration) server. This error can occur due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the WWI server.
  WWI Server Down: The WWI server might be down or not running.
  Configuration Issues: Incorrect configuration settings in the RFC destination for the WWI server.
  Authorization Issues: The user may not have the necessary authorizations to perform the RFC call.
  Firewall Restrictions: Firewalls may be blocking the communication between the SAP system and the WWI server.
  Timeout Settings: The RFC call may be timing out due to long processing times or server load.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the WWI server is stable and functioning properly. You can use tools like ping or traceroute to diagnose network issues.
  Verify WWI Server Status: Check if the WWI server is up and running. You may need to restart the server if it is down.
  Review RFC Destination: Go to transaction SM59 in SAP and check the configuration of the RFC destination used for the WWI server. Ensure that the connection parameters are correct.
  Check Authorizations: Ensure that the user executing the RFC call has the necessary authorizations to access the WWI server.
  Firewall Configuration: If applicable, check the firewall settings to ensure that they are not blocking the required ports for RFC communication.
  Increase Timeout Settings: If the RFC call is timing out, consider increasing the timeout settings in the RFC destination configuration.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: To manage RFC destinations.
  SICF: To check the HTTP services and their status.
  SM21: To check the system log for any related error messages.
  
  
  Logs: Check the WWI server logs for any error messages that might provide more context on the issue.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.