How To Fix /SEHS/BA_MISC1689 - Cannot find log record

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC1 -

• Message number: 689

• Message text: Cannot find log record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC1689 - Cannot find log record ?

  The SAP error message /SEHS/BA_MISC1689 Cannot find log record typically indicates that the system is unable to locate a specific log record that it expects to find. This can occur in various contexts, often related to data processing or logging activities within the SAP system.
  Possible Causes:
  
  Data Deletion: The log record may have been deleted or purged from the system, either manually or through a scheduled job.
  Database Issues: There may be issues with the database that prevent the retrieval of the log record, such as corruption or connectivity problems.
  Configuration Errors: Incorrect configuration settings in the system could lead to the inability to access log records.
  Timing Issues: If the log record is being accessed immediately after a transaction, it may not yet be committed to the database.
  Authorization Issues: The user may not have the necessary permissions to access the log records.
  
  Solutions:
  
  Check Log Deletion Settings: Review the settings for log retention and deletion to ensure that records are not being removed prematurely.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues that may be affecting log retrieval.
  Review Configuration: Verify the configuration settings related to logging and ensure they are set up correctly.
  Transaction Timing: If the error occurs immediately after a transaction, wait a moment and try again to see if the log record becomes available.
  User Permissions: Ensure that the user encountering the error has the appropriate authorizations to access the log records.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context about the error.
  System Logs: Review system logs (SM21) for any additional error messages or warnings that could be related to the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the /SEHS/BA_MISC1689 Cannot find log record error message in SAP.