How To Fix SEFS_LDAP_MSG020 - Error getting connector id

SAP Error Message - Details

• Message type: E = Error

• Message class: SEFS_LDAP_MSG -

• Message number: 020

• Message text: Error getting connector id

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEFS_LDAP_MSG020 - Error getting connector id ?

  The SAP error message SEFS_LDAP_MSG020, which indicates "Error getting connector id," typically arises in the context of SAP systems that are integrated with LDAP (Lightweight Directory Access Protocol) for user authentication or directory services. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Configuration Issues: Incorrect configuration of the LDAP connector in the SAP system can lead to this error. This includes issues with the LDAP server settings, such as the server address, port, or authentication method.
  
  
  Network Connectivity: Problems with network connectivity between the SAP system and the LDAP server can prevent the SAP system from retrieving the connector ID.
  
  
  Authentication Problems: If the credentials used to connect to the LDAP server are incorrect or if the user does not have the necessary permissions, this error may occur.
  
  
  LDAP Server Issues: The LDAP server itself may be down, misconfigured, or experiencing performance issues.
  
  
  SAP System Issues: There may be issues within the SAP system itself, such as missing or corrupted components related to LDAP integration.
  
  
  Solutions:
  
  
  Check Configuration: Review the LDAP connector configuration in the SAP system. Ensure that all parameters (server address, port, bind DN, password, etc.) are correctly set.
  
  
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the LDAP server. Ensure that the firewall settings allow traffic between the two systems.
  
  
  Verify Credentials: Ensure that the credentials used for the LDAP connection are correct and that the user has the necessary permissions to access the LDAP directory.
  
  
  Check LDAP Server Status: Verify that the LDAP server is running and accessible. Check the server logs for any errors or issues that might indicate why the connection is failing.
  
  
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error or related issues.
  
  
  Debugging: If the issue persists, consider enabling debugging for LDAP connections in the SAP system to gather more detailed logs that can help identify the root cause.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration, which provides detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By systematically addressing these areas, you should be able to identify and resolve the SEFS_LDAP_MSG020 error in your SAP system.