How To Fix SECSTORE089 - Key "&1" for entry "&2" is missing in the secure storage in the file sys.

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 089

• Message text: Key "&1" for entry "&2" is missing in the secure storage in the file sys.

What causes this issue?

The entry with the ID "&V2&" is encrypted with the key with the name "
&V1&".
This key is not currently in the secure storage in the file system.

System Response

It is not possible to decrypt the entry.

How to fix this error?

Contact your system administration.

Procedure for System Administrators

Import the key with the name "&V1&" into the secure storage in the file
system. You can use the key management function in transaction SECSTORE
to do this.
Use the backup copy of the key that you were prompted to create when
generating the key as the source for restoring it.
Examples of reasons why the key for the entry "&v2&" is not currently in
the secure storage in the file system:
The database tables of the secure storage come from a different physical
or logical system (system copy).
The secure storage in the file system was manually deleted.
The profile parameters that configure the secure storage in the file
system (rsec/ssfs_datapath; rsec/ssfs_keypath) do not have the same
values on all instances of the system, meaning that multiple versions of
the secure storage in the file system are seen by the instances.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE089 - Key "&1" for entry "&2" is missing in the secure storage in the file sys. ?

  The SAP error message SECSTORE089 indicates that a specific key is missing from the secure storage in the file system. This typically occurs when the system is unable to find a required key in the secure storage, which is used for various security-related functions, such as encryption and secure communication.
  Cause:
  
  Key Deletion: The key may have been deleted or not created properly.
  Incorrect Configuration: The secure storage may not be configured correctly, leading to the inability to access the required key.
  File System Issues: There may be issues with the file system where the secure storage is located, such as permission problems or corruption.
  Transport Issues: If the key was supposed to be transported from another system, it may not have been transported correctly.
  
  Solution:
  
  Check Key Existence: Verify if the key actually exists in the secure storage. You can do this using transaction STRUST or STRUSTSSO2 in SAP.
  Recreate the Key: If the key is missing, you may need to recreate it. This can be done through the same transaction (STRUST) where you can generate a new key.
  Check Configuration: Ensure that the secure storage is configured correctly. Check the settings in the SAP system and ensure that the paths and permissions are set correctly.
  File System Permissions: Ensure that the SAP system has the necessary permissions to access the secure storage files. Check the file system permissions and ownership.
  Transport the Key: If the key is supposed to be in the system but is missing, you may need to transport it from another system where it exists.
  Consult Documentation: Refer to SAP documentation or notes related to secure storage and the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  STRUST: Used to manage SSL certificates and keys.
  STRUSTSSO2: Used for Single Sign-On (SSO) configurations.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.