How To Fix SECSTORE087 - Cannot access server "&1": &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 087

• Message text: Cannot access server "&1": &2&3&4

What causes this issue?

The server with the name "&V1&" is part of this system.
This server cannot be reached by RFC to check there whether the secure
storage in the file system of that server can see the current encryption
key set in this server.
The error message is:
&V1&&V2&&V3&

System Response

It is not possible to re-encrypt entries with the current encryption
key, since this precheck is intended to prevent entries being updated to
an encryption key that cannot be read system-wide.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE087 - Cannot access server "&1": &2&3&4 ?

  The SAP error message SECSTORE087 indicates that there is an issue accessing a secure storage server. The message typically includes placeholders for the server name and additional error details, which can help diagnose the specific problem.
  Cause
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the secure storage server.
  Configuration Errors: The secure storage server may not be correctly configured in the SAP system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the secure storage server.
  Server Unavailability: The secure storage server may be down or not running.
  Incorrect Server Name: The server name specified in the configuration may be incorrect or misspelled.
  
  Solution
  To resolve the SECSTORE087 error, you can follow these steps:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the secure storage server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for the secure storage server in the SAP system. Ensure that the server name, port, and other parameters are correctly set.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used to access the secure storage has the necessary permissions. This may involve checking roles and authorizations in both the SAP system and the secure storage server.
  
  
  
  Check Server Status:
  
  Verify that the secure storage server is up and running. If it is down, restart the server or contact your system administrator.
  
  
  
  Examine Logs:
  
  Look at the SAP system logs and the logs of the secure storage server for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to secure storage and the specific error message for additional troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context.
  Transaction Codes: Familiarize yourself with transaction codes related to secure storage, such as STRUST for SSL and secure storage settings.
  
  By following these steps, you should be able to identify and resolve the issue causing the SECSTORE087 error in your SAP system.