How To Fix SECSTORE021 - Internal error in secure store

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 021

• Message text: Internal error in secure store

What causes this issue?

An unexpected situation occurred when accessing the secure storage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Log on to the system again and repeat the operation.
If the message apepars again, contact your system administrator.

Procedure for System Administrators

If this error occurs, the developer trace for the affected work process
contains additional information about the type of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE021 - Internal error in secure store ?

  The SAP error message SECSTORE021, which indicates an "Internal error in secure store," typically relates to issues with the secure storage of sensitive data, such as passwords or cryptographic keys, within the SAP system. This error can arise due to various reasons, including configuration issues, corruption of the secure store, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the secure store configuration can lead to this error.
  Corruption: The secure store may be corrupted, which can happen due to system crashes or improper shutdowns.
  Database Issues: Problems with the database that stores the secure store data can also trigger this error.
  Insufficient Permissions: The user or service account may not have the necessary permissions to access the secure store.
  Version Compatibility: Incompatibility between different versions of SAP components or patches may lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the secure store. Ensure that all parameters are set correctly.
  Database Check: Verify the integrity of the database. Run consistency checks and repair any issues found.
  Permissions Review: Ensure that the user or service account has the necessary permissions to access the secure store.
  Recreate Secure Store: If corruption is suspected, you may need to recreate the secure store. This involves backing up existing data, deleting the current secure store, and creating a new one.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve underlying issues.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for secure store configuration and management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these often contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and resolve the SECSTORE021 error in your SAP environment.