How To Fix SECSTORE023 - Cannot find entry &1 in secure store

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 023

• Message text: Cannot find entry &1 in secure store

What causes this issue?

An entry with the name &V1& is to be read from, changed in, or deleted
from the secure storage.
However, this no entry with this name exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the appearance of this message does not cause you any problems, you
can ignore the message.
Otherwise, contact your system administrator.

Procedure for System Administrators

An error has occurred, if this message interferes with the work flow,
but not if this message only occurs when performing an optional
function.
In the first case, check if there is an SAP Note for this message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE023 - Cannot find entry &1 in secure store ?

  The SAP error message SECSTORE023 indicates that the system is unable to find a specific entry in the secure store. This error typically arises when there is an issue with the secure storage of credentials or configuration data that the system is trying to access.
  Causes:
  
  Missing Entry: The specified entry (e.g., a password or key) does not exist in the secure store.
  Incorrect Entry Name: The name of the entry being referenced may be misspelled or incorrectly formatted.
  Authorization Issues: The user or process attempting to access the secure store may not have the necessary permissions.
  Configuration Issues: The secure store may not be properly configured or initialized.
  Transport Issues: If the secure store entries were transported from another system, they may not have been included or may have been corrupted during the transport process.
  
  Solutions:
  
  Verify Entry Name: Check the name of the entry you are trying to access. Ensure that it is spelled correctly and matches the expected format.
  Check Secure Store Configuration: Ensure that the secure store is properly configured and initialized. You may need to consult your system administrator or refer to SAP documentation for guidance on setting up the secure store.
  Create Missing Entry: If the entry is indeed missing, you may need to create it. This can typically be done through transaction codes like STRUST or SECSTORE depending on your SAP version.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to access the secure store. You may need to adjust roles or permissions in the user management settings.
  Check Transport Logs: If the issue arose after a transport, check the transport logs to ensure that all necessary entries were included and correctly transported.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like STRUST (for managing SSL and secure storage) and SECSTORE (for managing secure store entries).
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on secure storage and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.