How To Fix SECSTORE014 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 014

• Message text: Internal error occurred

What causes this issue?

An internal error occurred. Possible causes:
An error occurred while accessing the database.
The database tables in the secure memory are inconsistent.
You do not have the required authorizations.

How to fix this error?

Re-execute the action later.
If the error occurs again, contact SAP support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE014 - Internal error occurred ?

  The SAP error message SECSTORE014: Internal error occurred typically indicates an issue related to the security store in SAP, which is responsible for managing security-related data such as user credentials, certificates, and other sensitive information. This error can arise due to various reasons, including configuration issues, database inconsistencies, or problems with the underlying security infrastructure.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the security store configuration can lead to internal errors.
  Database Issues: Corruption or inconsistencies in the database tables related to the security store.
  Authorization Problems: Insufficient permissions for the user or service trying to access the security store.
  Software Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Network Issues: Problems with network connectivity that affect communication with the security store.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the security store. Ensure that all parameters are set correctly.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any issues. You can use transaction codes like DB02 or DBACOCKPIT to monitor database health.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to access the security store. You can check this using transaction SU53 or SUIM.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Check the system logs (transaction SM21) and the developer traces (transaction ST22) for more detailed error messages that can provide additional context.
  Restart Services: Sometimes, restarting the relevant services or the entire SAP system can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or traces you have collected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on security store configurations and best practices.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these often contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SECSTORE014 error in your SAP environment.